This very popular certification course among salesforce consultants globally. Most of the people take this certification as the entry pass for a salesforce job. ADM 201 certification questions are always new and keep changing. You need to be well versed with the concept and subject before this exam.

About ADM 201 Certification Exams: 

• 60 Question â?? Multiple Choice
• 90 minutes time to complete the exam
• Passing Score : 65%
• Registration Fee: USD 200
• Retake Fee: USD 100
• Prerequisites: None required; Classroom / Online training highly recommended

• Organization Setup
• User Access Setup
• Configuration of Global User Interface
• Security and Access control
• Standard and Custom Objects creation and modification
• In-depth knowledge of Sales Cloud Applications
• In-depth knowledge of Service Cloud Applications

• Activity Management
• Chatter Implementation
• Data export and import
• Content and Document Management
• Configuration of  Reports and Dashboards
• Workflow Automation
• Desktop and Mobile Administration
• App Exchange

1.Organization Setup
Describe the components of the company profile (e.g., fiscal year, business hours, currency management, default settings, company information).

2.User Setup
Identify the steps to set up and/or maintain a user (e.g., assign licenses, reset passwords, and resolve locked user accounts). Given a scenario, troubleshoot common user access and visibility issues.

3.Global User Interface
Distinguish between the various UI features that an administrator controls, including the implications (e.g., UI settings, search settings, list views, home page layouts).

4.Security and Access
Explain the various organization security options (e.g., passwords, IP restrictions, identity confirmation, network settings). Describe the features and capabilities of the Salesforce sharing model (e.g., record ownership, organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups). Given a scenario, apply the appropriate security controls (e.g., organization-wide defaults, roles and the role hierarchy, manual sharing, sharing rules and public groups). Describe the various settings and permissions a profile controls (e.g., IP access, login hours, record types, access to tabs, permissions, object permissions, field-level security). Given a scenario, determine the appropriate use of a custom profile.

5.Standard and Custom Objects 
Describe the standard object architecture and relationship model. Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard objects. Given a scenario, determine the appropriate fields and page layouts for custom and standard objects. Explain how to create, delete, and customize record types for custom and standard objects. Given a scenario, determine the appropriate record types and business processes for custom and standard objects. Explain the implications of deleting fields. Describe when to use and how to create formula fields.

6.Sales and Marketing Applications 
Given a scenario, identify the capabilities and implications of the sales process. Given a scenario, identify when to apply the appropriate sales productivity features (e.g., big deal alerts, update reminders, similar opportunities, competitors, team selling). Describe the capabilities of products and price books. Describe the capabilities of lead management (e.g., lead conversions, lead source, lead field mapping). Given a scenario, identify how to automate lead management (e.g., queues, assignment rules, web-tolead, auto-response). Describe the capabilities of campaign management (e.g., hierarchies, influences, campaign members).

7.Service and Support Applications
Describe the capabilities of case management (e.g., case processes, case settings, case comments). Given a scenario, identify how to automate case management (e.g., case assignment, auto-response, escalation, web-to-case, email-to-case, case teams). Describe the capabilities of solution management (e.g., settings, categories, processes). Describe the basic capabilities of portals. Describe the capabilities of the Community application (e.g. Ideas, Answers). Describe the capabilities of Salesforce Knowledge.

8.Activity Management 
Describe the capabilities of activity management (e.g., manage tasks, events, public calendars, multiday events, cloud scheduler).

9.Chatter
Describe the features of Chatter (e.g., feed, groups, following, security).

10.Data Management
Describe the considerations when importing, updating, transferring, and mass deleting data (e.g., CSV files, field matching, matching types, record IDs, external IDs, duplicate records). Given a scenario, identify tools and use cases for managing data (e.g., dataloader, data import wizard). Describe the capabilities and implications of the data validation tools. Describe the different ways to back up data (e.g., weekly data export service, exports, dataloader).

11.Content and Folder Management
Describe the capabilities of Salesforce Content (e.g., presentation assembly, content delivery, content packs, workspaces, tags). Describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents.

12.Analytics, Reports and Dashboards 
Describe the options available when creating or customizing a report (e.g., report type, report format, fields, summarizing data, filtering data, charting, scheduling, conditional highlighting). Describe the impact of the sharing model on reports. Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, scheduling, running user).. Describe the capabiltities of custom report types.

13.Workflow Automation 
Describe when workflow are evaluated. Salesforce Certified Administrator â??Study Guide TRAINING & CERTIFICATION Describe the capabilities of workflow rules and actions. Given a scenario, identify the appropriate workflow solution. Describe capabilities and use cases for the approval process.

14.Desktop and Mobile Administration
Describe the capabilities of Salesforce Mobile. Describe the installation and synchronization options of Salesforce for Outlook.

15.AppExchange 
Identify use cases for AppExchange applications.

Cloud Academy Certification Process:

• At the end of your course, you will work on Three real time Project. You will receive a Problem Statement along with a dataset to work.

• Once you are successfully through with the project (reviewed by an expert), you will be awarded a certificate with a performance based grading.
• you can take additional assistance to understand the concepts better and reattempt the Project free of cost.