What is your cancellation policy?

As an experienced tutor offering Gym Training Online Coaching services through UrbanPro.com, I understand the importance of having a clear and fair cancellation policy. This policy is designed to benefit both the student and myself, ensuring a mutually beneficial and professional coaching experience.

Cancellation Policy Overview

Cancellation Request: If a student wishes to cancel or reschedule a Gym Training Online Coaching session, they must follow these guidelines:

1. Advance Notice: A cancellation or rescheduling request must be made at least 24 hours before the scheduled session. This allows me to accommodate other students and manage my schedule efficiently.

2. Method of Contact: Cancellation or rescheduling requests should be communicated through UrbanPro.com's messaging system for documentation purposes.

3. Emergency Exceptions: In the case of a genuine emergency or unforeseen circumstances, I will consider exceptions on a case-by-case basis. Please provide proof of the emergency situation.

Refund Policy

Refunds for cancelled sessions are subject to the following conditions:

1. 24-Hour Notice: If a student cancels with at least 24 hours' notice, a full refund for the cancelled session will be provided.

2. Less Than 24-Hour Notice: If a cancellation is made with less than 24 hours' notice, the session fee may not be refunded. However, I will make reasonable efforts to reschedule the session at a mutually convenient time.

3. Emergency Situations: In the case of a verifiable emergency or unexpected circumstances, a full refund or rescheduling of the session will be considered.

Missed Sessions

In cases of a missed session due to reasons beyond the student's control (e.g., technical issues, tutor unavailability), the following will apply:

1. Make-Up Sessions: I will make every effort to reschedule a missed session at a mutually convenient time.

2. Technical Issues: If technical issues on the student's end prevent a session from occurring, the session may be rescheduled without additional charges.

3. Tutor Unavailability: If I am unable to conduct a session as scheduled, a full refund or rescheduling will be offered.

Best Practices for Students

To ensure a smooth Gym Training Online Coaching experience and minimize cancellations, here are some best practices for students:

• Schedule sessions well in advance to secure your preferred time slots.
• Set reminders for your sessions to avoid missing them.
• Ensure you have a stable internet connection and the necessary equipment for online coaching.

Conclusion

My cancellation policy for Gym Training Online Coaching on UrbanPro.com is designed to be fair and flexible while maintaining professionalism. It is my aim to provide the best online coaching for Gym Training while respecting both the student's and my time and commitment.

If you have any questions or need further clarification regarding this policy, please feel free to reach out to me through UrbanPro.com's messaging system.