0Why ITIL v4 foundation awareness is important for IT freshers or professionals?
Ans) ITIL v4 foundation education is crucial for IT freshers and professionals as it provides a comprehensive understanding of IT service management principles. It helps establish a common language and framework, enhancing communication and collaboration within IT teams. This knowledge enables better alignment of IT services with business goals, improving overall efficiency, and ensuring a customer-centric approach to service delivery. Additionally, ITIL v4 certification enhances career prospects by demonstrating proficiency in widely recognized best practices.
