Mercy M.

Communications Specialist with over 25 years of professional experience in various IT, ITES, Hospitality and Corporate roles, with good leadership qualitative and excellent interpersonal skills. Until 29 Feb 2020, engaged in Business Unit Marketing, Branding & Communication, Competitive/Industry Research and Sales enablement.
Ii have an extensive exposure to Corporate training environment and Corporate marketing. Worked as a German language specialist for Swissair about 13 yrs and later worked with TCS over 12 yrs as a Corporate

Trainer and BizSkill Lead.Besides a Bachelor's Degree in Arts, I have completed MBA - HR and BEC Vantage Vertificate from Cambridge University (exams conducted in Chennai)

Communication has been my forte and I am passionate about coaching young and aspiring professionals.

Professional Competencies
Strong communication with excellent persuasive &interpersonal skills.
Proficiency in maintaining excellent customer relations.
Proactive leadership with creative & analytical mind with a positive attitude.
Managerial and interpersonal skills establishing effective working relationships with all, to achieve organization goals collectively.
Expertise in corporate marketing, industry/ unit marketing, branding & communication, business intelligence research, power messaging and service marketing
Effective Coaching skills Corporate trainer and faculty for Business Skills and English/German languages.
Critical thinking and creative varied approaches.