Quality Management (QM) is an integral part of the logistics function and within theSAP system it is fully integrated with complementary components including Materials Management (MM), Plant Maintenance (PM), and Production Planning (PP). In SAP the quality inspection plans defines how an item is to be inspected.

SAP QM is a module related to logistics. it covers all the activities related to Quality of material right from its procurement to material in at storage and even after maintaining stocks.

Quality planning

• Basic master data for Quality Management
• Inspection planning using inspection plans of materials, which brings standardization of quality planning.

Quality assurance

• SAP Quality inspection is performed through inspection lot processing. During this process quality results are captured, and usage decision is taken to accept or reject the inspection lot.
• Quality certificates of analysis

Quality control

• In SAP QM Quality notifications the root cause analysis is done for the identified defect.
• SAP QM information system is where you can analyze various reports like vendor evaluation, a list of quality notification, quality charts, etc.

SAP QM provides lot of benefits for any company at various levels, for example through:

• Quality integration with procurement and production and hence more control over the process.
• Planning support ( usage of inspection plans )
• Monitoring of vendor and customer complaints by implementing corrective tasks in SAP QM quality notifications.
• Automation of quality certificates which are printed during sales delivery to customers.