Namrata M.

I have 6 years of experience as a ServiceNow Developer. I have strong knowledge of ServiceNow concepts and scripting. I have successfully delivered 15+ implementations individually and/or as a team member.

Below are some of my skills:
Ability to implement ITIL Framework w.r.t Service Request Management, Incident Management, etc. in large and medium scale environments, using ServiceNow.
Creation and administration of custom applications in ServiceNow.
Implementing complex processes in ServiceNow using workflows.
Administration of interactive portals to serve as link between end user and ServiceNow.
Importing large amount of data into ServiceNow from various other sources, using import sets.
Designing Service Catalog Items
Data migration, integration using Rest API web services