UrbanPro

Learn Spoken English from the Best Tutors

  • Affordable fees
  • 1-1 or Group class
  • Flexible Timings
  • Verified Tutors

How to speak with a client while having a conversation on call?

Asked by Last Modified  

Follow 5
Answer

Please enter your answer

Online Language Trainer

You should be polite as well as confident when you are speaking with the client over a phone. You should sound convincing that you know your job very well and the client need not worry about anything here on wards.
Comments

Be polite. Speak correct English. No colloquialisms. Be brief and to the point. Don't anticipate. Listen to what he has to say and answer his query promptly. Also, it is a good idea to present the client with an alternate solution if the current one is not viable or practical. That should do in most...
Comments

IELTS /English Fluency Tutor

Tips for a good client Telephonic conversation: 1.Check the number twice before calling. 2.Always tell your name along with the name of the person you are calling. 3.Be prepared with what you want to talk about. 4.Let your tone be polite and speak clearly. 5.Never have side conversations while calling....
read more
Tips for a good client Telephonic conversation: 1.Check the number twice before calling. 2.Always tell your name along with the name of the person you are calling. 3.Be prepared with what you want to talk about. 4.Let your tone be polite and speak clearly. 5.Never have side conversations while calling. 6.To make somebody hold in unavoidable circumstances use the phrase please hold i'll be back in a moment, and then thank the person for holding. hope you meant here having a conversation with a client on the phone and not something else like talking to a client when you are already on the phone. read less
Comments

Trainer

You must listen to your client very carefully and note down the main point of conversation so that you can answer in a systematic way. You should follow the formal language with clear and audible voice.
Comments

Communicative skills are very important. Communicating properly on the phone is especially important, as the person you are speaking to cannot see your facial movement or your body language. They rely completely on what you are saying, and how you are speaking, to understand you fully. As well as speaking...
read more
Communicative skills are very important. Communicating properly on the phone is especially important, as the person you are speaking to cannot see your facial movement or your body language. They rely completely on what you are saying, and how you are speaking, to understand you fully. As well as speaking clearly when talking on the phone, it is vital to use the right level of formality. If you are too formal, people might find it difficult to feel comfortable when talking to you. If you are too informal, they might think you are being rude. Generally speaking, when you are calling in a business context (making calls related to employment, finances, law, health or applications of any sort), you should show politeness by using words like: - could - would - can - may These are the few basic examples to improve your telephonic conversation. read less
Comments

Expert Soft skills

While talking to a client over a phone,it is very important to be a good listener so that you can understand your clients concern then give him/ her a polite and dest reply. You also need to be very clear with your statements, quality of language, tone and clarity of voice so that your client can exactly...
read more
While talking to a client over a phone,it is very important to be a good listener so that you can understand your clients concern then give him/ her a polite and dest reply. You also need to be very clear with your statements, quality of language, tone and clarity of voice so that your client can exactly make out. read less
Comments

Tutor

Hi sandeep, while you start the conversation greet the client in first place. You may ask some general question like if he/she was doing well. Also if you have know your client for quite a some time you can ask him/her about some comfortable questions may be like a match before night or his/her son or...
read more
Hi sandeep, while you start the conversation greet the client in first place. You may ask some general question like if he/she was doing well. Also if you have know your client for quite a some time you can ask him/her about some comfortable questions may be like a match before night or his/her son or daughter. The idea is to make your client comfortable and create a healthy environment for discussion and business too. An important point yi keep in mind is to understand the culture your client belongs to. For e.g if your client is from US ,better don't ask personal questions like about his wife but in case the client is from UK, you may ask him about his son .. The baseline is that all relations develop over a period of time,so don't rush for things and don't make a delebrate effort to make client comfortable by asking too many or off-track questions. The more you understand your client that more you win your client! Be happy and enjoy your interaction with the client. I hope this helps you. Good luck! read less
Comments

Mechanical Tutor

Wish him like Happy morning or Happy evening. Ask how was his or her day. Make the client comfortable.
Comments

It depends upon the subject you are talking. Please let me know the subject and who is the client.
Comments

Tutor

Just remember that your client need your help, not your all experiences. If you are success in that what your client required, i think you are success in the job and path you are used. Best of luck.
Comments

View 49 more Answers

Related Questions

Why should I choose IELTS learning for spoken English classes?
IELTS is one of the most widely recognised systems worldwide. Businesses, universities, professional organisations, and government agencies all accept the qualification as proof of English proficiency.
Arumugam
0 0
6
I just want to improve my english
Language improvement is possible with few pre requisites like Patience, practice, perceverence. Listen, speak, think in english.
Neel
0 0
6
How do spoken English classes help children?
It makes them open up with people around them as spoken English classes make you interact with others. They will get comfortable with the language and it will boost their confidence as well. But along...
Watson
0 0
6

Now ask question in any of the 1000+ Categories, and get Answers from Tutors and Trainers on UrbanPro.com

Ask a Question

Related Lessons

English Spelling Check
Instructions: Select the correct answer from the options given: 1. Which spelling is correct? a. Leverage b. Laverage c. Leverege d. Lavarege 2. Which spelling is correct? a. Malgin b. Margin c....
E

Edusmart Skills

0 0
0

Spoken English For You And Me
How about a quick test to check our skill level? You may post the answers or contact me through a message on UrbanPro. I ………. called if it was an emergency. (a) will (b) would...

Lesson - Talking about Complaints
Here are expressions you can use when complaining:complaining I have a complaint to make. ...Sorry to bother you but...I'm sorry to say this but...I'm afraid I've got a complaint about...I'm afraid there...

7C's Of Effective Communication # Courtesy
We hear words like 'please', ' thank you' very frequently. These are the words to show politeness and respect in oral and written communication. Courtesy helps to build goodwill and strenghten relations. Courtesy...

How to focus while reading?
Distraction has been a most accepted problem for many to accomplish their mission. Here I wanted to share few tips to stay focussed while cultivated reading practice. 1. Take your non-favorite article...
S

Sailakshmi K V

2 0
0

Recommended Articles

When globalization was out of picture, it was enough to know just the mother tongue. Since globalization and out-sourcing have become part of life, there is a nagging need to learn new languages. Foreign languages help us to communicate with potential clients, sell our ideas and bond with their culture. It could be opening...

Read full article >

If you think English is enough to communicate with anybody in this world, you are sadly misinformed. Statistically the highest spoken foreign language in the world is Chinese with 20.7%, followed by English at 6.2%. That means that 93.8% of people do not speak English. This makes it necessary to learn another foreign language...

Read full article >

Due to globalization of the Indian economy, the demand for learning foreign languages is on the rise. ITES (Information Technology Enabled Service) and Outsourcing have brought a lot of job opportunities paving the way for the learning foreign languages. German is the native language of more than 100 million people in...

Read full article >

Learning any second language could be a little bit tricky. However, to learn a language, one needs to write, read, understand and speak it appropriately. Therefore, many students and professionals find it helpful in learning a foreign language from a reputable and reliable source. A second language helps them to increase...

Read full article >

Looking for Spoken English classes?

Learn from the Best Tutors on UrbanPro

Are you a Tutor or Training Institute?

Join UrbanPro Today to find students near you
X

Looking for Spoken English Classes?

The best tutors for Spoken English Classes are on UrbanPro

  • Select the best Tutor
  • Book & Attend a Free Demo
  • Pay and start Learning

Learn Spoken English with the Best Tutors

The best Tutors for Spoken English Classes are on UrbanPro

This website uses cookies

We use cookies to improve user experience. Choose what cookies you allow us to use. You can read more about our Cookie Policy in our Privacy Policy

Accept All
Decline All

UrbanPro.com is India's largest network of most trusted tutors and institutes. Over 55 lakh students rely on UrbanPro.com, to fulfill their learning requirements across 1,000+ categories. Using UrbanPro.com, parents, and students can compare multiple Tutors and Institutes and choose the one that best suits their requirements. More than 7.5 lakh verified Tutors and Institutes are helping millions of students every day and growing their tutoring business on UrbanPro.com. Whether you are looking for a tutor to learn mathematics, a German language trainer to brush up your German language skills or an institute to upgrade your IT skills, we have got the best selection of Tutors and Training Institutes for you. Read more