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hi i am working as a system administrator with very limited server roles(Active directory , file server resource management) and i wanted to know what all the responsibilities cover under windows Server Level 1 support and Server Level 2 support,thanks in advance.

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Level 1 basically is administration on AD, Something like account creation, applying Group policies, Printer administration etc. When comes to Level 2, we need skills to resolve issues on AD , clustering, DFS management etc.
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As a L1 support engineer, you should monitor the server health. Like server is down, or performance is bad, not reachable or unable to connect etc. Apart from this with the help of L2 engineer you can do remaining configuration and troubleshooting activities on the server. And full roles and responsibilities...
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As a L1 support engineer, you should monitor the server health. Like server is down, or performance is bad, not reachable or unable to connect etc. Apart from this with the help of L2 engineer you can do remaining configuration and troubleshooting activities on the server. And full roles and responsibilities depends on the project requirement. The only thing i can say is "Over all windows administration" read less
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Disk management, server commissioning and decommissioning, Memory management.
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as of my knowledge L2 support consist of Disk Management, Clusters, Data Store, IIS, Server Commissioning and decommissioning etc..
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disk management, server commissioning and decommissioning. datastores, patching etc..
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Hi Sharath, L1 = Active Directory User Administration, Mailbox creation, outlook support, Monitoring Tickets & Server health check reports, End user support, etc., L2 = User accounts & Groups administration, Exchange Calendars support, Distribution Lists, GPO's, File Server administration, Printer...
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Hi Sharath, L1 = Active Directory User Administration, Mailbox creation, outlook support, Monitoring Tickets & Server health check reports, End user support, etc., L2 = User accounts & Groups administration, Exchange Calendars support, Distribution Lists, GPO's, File Server administration, Printer Servers Administration, Backups troubleshooting, Servers installation/decommission, VM's management etc., These roles depends on the project where you were deployed for client support, the scope may be vary from project to project. read less
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