Salesforce training in Hyderabad
Introduction on Cloud Computing
IAAS (Infrastructure as a Service)
PAAS (Platform as a Service)
SAAS (Software as a Service)
Introduction on CRM
History of Salesforce
Introduction on Salesforce.Com
Understanding Salesforce environment
Pricing
App logo
Global search
User menu
App menu
Tab bar
Recycle bin
Salesforce Database
Becoming Familiar with the Setup segments
Introducing Apps
Introducing Objects
Introducing Tabs
Introducing Fields
Introducing Relationships
Lookup Relationship
Master Detail Relationship
Roll-up Summary fields
Hierarchy Relationship
Self Relationship
Many to many Relationship
User Management
Introduction Users
User management process
User license
Features license
Security and Sharing
IP Address restrictions
Activations
Audit Trials
Login hours
Forceful password expiry
Session details
Organization-Wide Defaults
Profile
Permission Sets
Roles
Sharing Rules
Manual Sharing
Field Level Permissions
Public Groups
Queues
Public Group Vs Queue – Comparative analysis
Approvals Process
Planning for Approval processes
Creating an Approval process
Creating Approval steps
Multi step Approvals
Final approval action
Final rejection action
Working on recalling
Delegate process
Multiple approvers Vs Single approver
Using Custom Workflow Processes
Introducing Automation
Workflow rules
Update Record
Create Task
Automate Emails
Outbound Message
Time dependent workflows
Time triggers
Deep dive into Evaluation criteria
Use case of evaluation criteria
Limitations of Workflow rules
Record update
Email alert
Workflow Vs Process Builder
Benefits of Process Builder
Record types
Record types with page layout
Record types with multiple page layout